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The Old Police Station, 91 High Street, Cricklade, SN6 6DF
01793 261626
Latest Reviews for Mather & Murray Financial
Our reviews come directly from Google Reviews and are 100% unedited.
Excellent
Sarah has been fantastic at dealing with a number of Buy to let Mortgages for me and I can highly recommend Mather & Murray Financial
Received great service from Helen Quayle, she advised me on a good pension option which I accepted, and then kept me regularly updated while excess funds were transferred out of an old employee scheme into a new drawdown product. I can thoroughly recommend Helen and Mather & Murray..
I had multiple private pensions that needed to be gathered together and a plan made. I used the Unbiased website as I have little knowledge of financial advisors in my area (South Wales) the website found a company in Swindon called Mather & Murray. Following a call from them the whole process was explained and that at all times I was in control of what happens. I was teamed up with Steve Archer who I found to be very knowledgeable and helpful.
At all times there was absolutely no pressure to stay with them or to make any speedy decisions. I found the whole experience was very pleasant and we ended up with what I consider a good plan for my pensions. They also provide on going support. I would thoroughly recommend this company and Steve Acher.
At all times there was absolutely no pressure to stay with them or to make any speedy decisions. I found the whole experience was very pleasant and we ended up with what I consider a good plan for my pensions. They also provide on going support. I would thoroughly recommend this company and Steve Acher.
Response from the owner:Thank you, Andrew, for taking the time to share such detailed feedback. We’re delighted to hear that Steve made the process of bringing your pensions together clear, comfortable, and completely pressure-free. It’s great to know you felt fully in control and supported throughout.
We’re really pleased you’re happy with the outcome and the plan in place for your pensions. Our ongoing service means we’ll be in touch for regular reviews to make sure everything continues to align with your goals — and of course, you can reach out to us any time in between if your circumstances change.
On behalf of Steve and all of us at Mather & Murray Financial, thank you for your trust and for recommending us — we’re very glad you found us through Unbiased!
I’ve had an excellent experience working with Steve Archer at Mather & Murray! Steve provided me with clear, practical, and insightful advice regarding my pension, and I truly feel more confident about my financial future. He is professional, approachable, and genuinely cares about his clients’ best interests. I highly recommend Steve and the team at Mather & Murray to anyone looking for trustworthy financial guidance!
Response from the owner:Thank you, Rachael, for the wonderful feedback! We’re so pleased to hear that Steve’s clear and practical advice helped you feel more confident about your financial future. His approachable and client-focused style is exactly what we strive for across the whole team.
Our support doesn’t stop here — we’ll be in touch for your regular reviews to ensure your pension and broader financial plans stay on track, and we’re always available if your circumstances or goals change in the meantime.
On behalf of Steve and everyone at Mather & Murray Financial, thank you for your trust and for recommending us!
My husband recommended I have a consultation with Steven Archer, to review my pension portfolio. Steven was extremely patience, explaining more in-depth regarding my investments and related risks scores. He helped me appreciate that my old pensions were not working very hard for me and and the benefits of consolidating onto one platform, with a view to reaching my personal goals for retirement. The customer service provided was excellent, following up all my questions, with speedy replies, which gave me the confidence to proceed. Steven understands my reserved nature to risk and continues to give me the extra support I have needed, when asking for further help and assistance. He has been great to work with.
Response from the owner:Thank you, Fiona, for such a thoughtful review. We’re delighted to hear Steven took the time to explain your pensions and investment options clearly, helping you feel confident about consolidating and aligning everything with your retirement goals.
It’s great to know his patient approach and regular follow-ups made the process comfortable and reassuring—especially when discussing risk and long-term planning.
Our support continues from here. We’ll be in touch for your regular reviews to ensure your pension remains on track and continues to work hard for you, but please don’t hesitate to contact us any time if you have further questions.
On behalf of Steven and all of us at Mather & Murray Financial, thank you for your kind words and for trusting us with your retirement planning.
Extremely please please with the speed and clarity of service from Steve and the team.
Response from the owner:Thank you for the great feedback Robert! We’re so pleased to hear you were happy with the speed and clarity of service from Steve and the team. Providing clear, efficient advice is exactly what we aim for.
We’ll be in touch at your next review to make sure everything continues to run smoothly, but if you ever need us before then, please don’t hesitate to get in touch.
On behalf of Steve and everyone at Mather & Murray Financial, thank you for choosing us!
As an Expat, I was experiencing unreasonably difficult obstacles to overcome in the quest to start receiving my personal pension fund. 'Moneyhelper' and 'Pensionwise' were suite frankly just frustrating! Ok, they give you some good advice to avoid scams etc but when it comes to actually finding a company that will accept to pay an Expat an annuity you consistently run into the following excuse, "I'm sorry but we are only allowed to give you impartial advice." This gets you nowhere and when you start contacting companies for yourself you run into an impenetrable wall of, ' We don't provide annuities to Expats.' Well great! So, thankfully Mather & Murray managed to find me in the maze inquiries I'd left behind. After some initial background checks, I was quickly assured that I could trust the company and I'm so pleased that I did.
Kate Ricks handled my file and broke down the the wall of bureaucracy efficiently and with a friendly professional ease that made the whole process quick, pleasant and far more financially interesting than I had even heard about before being rejected, due to being an Expat, by other companies and funds previously.
So, a great big thank you to Kate and the team at Mather & Murray for such a great experience and beneficial result!
Kate Ricks handled my file and broke down the the wall of bureaucracy efficiently and with a friendly professional ease that made the whole process quick, pleasant and far more financially interesting than I had even heard about before being rejected, due to being an Expat, by other companies and funds previously.
So, a great big thank you to Kate and the team at Mather & Murray for such a great experience and beneficial result!
Response from the owner:Thank you so much for your detailed review. We really appreciate you sharing your experience—especially as an expat, where navigating UK pensions and annuities can be incredibly challenging. We’re delighted Kate was able to cut through the red tape and deliver both clarity and a positive financial outcome.
We know how frustrating it can be dealing with providers who can’t assist expats, so it’s wonderful to hear that our personalised approach made the process smooth and reassuring for you.
Our support continues from here. We’ll stay in touch with regular reviews to make sure your pension remains well-structured for your needs overseas, and you can contact us any time if your circumstances or residency status change.
On behalf of Kate and the entire team at Mather & Murray Financial, thank you for trusting us—and we’re so pleased to have been able to help you achieve such a great result.
Sean has been absolutely brilliant with our remortgage. He went the extra mile to make sure we got the very best deal – one I didn’t even think would be possible, but thanks to him we achieved it. The whole process was smooth, quick, and stress-free. Sean is diligent, knowledgeable, and genuinely puts his customers first. I would highly recommend his services to anyone looking to remortgage
Response from the owner:Thank you for the fantastic review! We’re so pleased to hear Sean made your remortgage smooth and stress-free—and that his persistence helped secure a deal even better than expected. His diligence and client-first approach really are what we strive for across the whole team.
Our support doesn’t stop here. We’ll be in touch ahead of your new rate ending to review your options and make sure you stay on the most competitive deal, and we’re always available if your plans or circumstances change in the meantime.
On behalf of Sean and everyone at Mather & Murray Financial, thank you for the recommendation and for trusting us with your remortgage.
Sarah helped us secure our mortgage and supported us through the ups and downs of selling and buying, including when we had to pull out of one sale and switch to another property at the eleventh hour. Sarah and her team kept things on track, explained our options clearly, and made the process a lot less stressful for us. We would not hesitate to recommend Mather and Murray!
Response from the owner:Thank you so much for sharing your experience, Ben. Moving home can be stressful at the best of times—let alone with last-minute changes—so we’re delighted Sarah and the team were able to keep everything on track and make the process smoother for you.
Our support doesn’t end here. We’ll be in touch well before your mortgage deal comes up for renewal to review your options, and we’re always on hand if your circumstances or future plans change.
On behalf of Sarah and all of us at Mather & Murray Financial, thank you for the recommendation—and we hope you’re very happy in your new home! 🏡
I had a phone call with Helen for some financial guidance, and even though I didn’t end up using her services, she was friendly, professional, and generous with her time. She explained things clearly, without pressure, and made sure I understood my options. It was refreshing to speak with someone who genuinely wanted to help, not just make a sale. I’m grateful for her advice and would happily recommend her to anyone seeking honest financial insight.
Response from the owner:Hi Peter, thanks for you review. We will make sure we share this with Helen, and hope she can continue to support you.
Sherril,
made the remortgaging process so simple and stress-free. She was Professional and knowledgeable, she ensured everything went seamlessly from start to finish. I couldn’t be happier with the service.
made the remortgaging process so simple and stress-free. She was Professional and knowledgeable, she ensured everything went seamlessly from start to finish. I couldn’t be happier with the service.
Response from the owner:Thank you for the lovely feedback, Ellen. We’re delighted to hear Sherril made your remortgage simple and stress-free, and that everything ran seamlessly from start to finish.
Our support continues from here. We’ll be in touch well before your new deal ends to review your options and keep you on a competitive rate. If anything changes in the meantime—plans to move, new borrowing needs, or a change in circumstances—please contact us any time.
On behalf of Sherril and all of us at Mather & Murray Financial, thank you for choosing us.
I’ve recently retired and needed some assistance with the set up of my pension and various financial advise , I got in touch with Mather & Murray and never looked back , Sherril Moore has been really helpful in setting everything up for me and will call upon in the future and also Sue Allden thanks for your guidance, really good company and I recommend to all , many thanks, John Thresher
Response from the owner:Thank you, John, for the lovely feedback and for trusting us at such an important milestone. We’re delighted to hear Sherril made your pension set-up straightforward and that Sue’s guidance was helpful along the way.
Our support doesn’t stop here. We’ll be in touch for regular reviews and ahead of each tax year-end to keep your withdrawals sustainable and tax-efficient. If you ever want to adjust your income, make a one-off withdrawal, or review your investment approach, just contact us and we’ll take care of it.
On behalf of Sherril, Sue and all of us at Mather & Murray Financial, thank you for the recommendation—and enjoy your retirement!
At a time of financial uncertainty with potential redundancy, I was recommended the services of Mather & Murray. I had an initial telephone call with Kate, one of their financial advisers, who listened carefully to my situation and asked all the right questions.
After providing some information we arranged to meet and she was quickly able to offer options and advice, reassuring me that my finances could be made to work even if I did face job loss. I was able to try different scenarios and retirement ages, and Kate showed me what effect that would have so I could easily make comparisons.
We consolidated several of my private pensions and moved them to a single platform. Kate has always been professional, friendly and responsive to my questions, pursuing banks when they've been slow, and kept me informed of progress and changes.
I have no hesitation in recommending Mather & Murray for financial advice.
After providing some information we arranged to meet and she was quickly able to offer options and advice, reassuring me that my finances could be made to work even if I did face job loss. I was able to try different scenarios and retirement ages, and Kate showed me what effect that would have so I could easily make comparisons.
We consolidated several of my private pensions and moved them to a single platform. Kate has always been professional, friendly and responsive to my questions, pursuing banks when they've been slow, and kept me informed of progress and changes.
I have no hesitation in recommending Mather & Murray for financial advice.
Response from the owner:Thank you for taking the time to share this—especially during a period of uncertainty. We’re so pleased Kate’s careful listening, clear scenario planning and prompt follow-up helped you feel confident about your options. Bringing your pensions onto one platform should make everything easier to track and manage, and we’re glad you felt kept informed throughout.
Our support continues from here. We’ll be in touch for your regular reviews and sooner if there are updates around your employment, markets or legislation that could affect your plan. If anything changes—retirement timeline, contributions, investment approach—please contact us any time and we’ll adjust the plan together.
On behalf of Kate and all of us at Mather & Murray Financial, thank you for the recommendation. We’re here whenever you need us.
Sarah was amazing in helping me purchase my first property. Very knowledgeable in what she was doing, where as I was not as this was my first experience buying and setting up a mortgage! Sarah did everything for me and she was very patient, explained everything and answered every question and concern I had. Fast emails and replies, and found the best mortgage offer without much time at all. And setting up insurance covers was made easy and simple because of her.
I had previously been trying to go through another mortgage broker and company in which they would take weeks to reply, skip any questions I had and were not interested in helping. Sarah was the complete opposite, it was a breath of fresh air and saved a lot of time, stress and cost. I highly recommend Sarah and Mather and Murray financials team, very professional and the best out there. A huge thankyou to Sarah.
I had previously been trying to go through another mortgage broker and company in which they would take weeks to reply, skip any questions I had and were not interested in helping. Sarah was the complete opposite, it was a breath of fresh air and saved a lot of time, stress and cost. I highly recommend Sarah and Mather and Murray financials team, very professional and the best out there. A huge thankyou to Sarah.
Response from the owner:Thank you so much for your review AustThank you so much for the fantastic review! We’re thrilled to hear your first home purchase felt smooth and stress-free. Sarah will be delighted to know her explanations, quick replies and attention to detail made the difference—especially after your earlier experience elsewhere.
We’re glad we could secure a great mortgage quickly and make setting up your insurance straightforward. Remember, we’re here for you throughout the life of your mortgage—if anything changes or when it’s time to review your rate, just get in touch.
On behalf of Sarah and all of us at Mather & Murray Financial, thank you for trusting us and for the recommendation. Enjoy your new home! 🏡
Sherril from Mather & Murray helped us get our mortgage as First Time Buyers. She was excellent from start to finish, always available to help and answer questions and really went above and beyond! Would recommend her and Mather & Murray to anyone!
Response from the owner:Thanks for your review Abbie. We love helping first time buyers get on the ladder and we are so pleased that you are happy with the service you received from Sherril. We'll be back in touch when it's time to renew your mortgage.
Sarah was incredibly helpful. Very persistent with the solicitors and estate agents during our very difficult purchase. Always very helpful of the phone explaining issues that we couldn’t get our heads around. Would definitely recommend.
Response from the owner:Thanks for your review Marley. We are so pleased you were happy with the advice from Sarah
We used Mather and Murray, specifically Kate Ricks, to help transfer a pension with a GMP element and purchase and annuity. She was extremely professional and produced quality client reports and advice. The outcome was successful. We would use Kate again and will be referring out friends and family to her for IFA. Excellent service! Great communication!! Personalised Service!
Response from the owner:Thanks Jackie. We are pleased you had excellent service from Kate
My husband and I have been clients of Mather & Murray since 2022. We've received practical, focused advice tailored to our personal preferences in respect of funds management and we've been impressed by their jargon-free approach and sensitivity to our financial-risk appetites. Recommended!
Response from the owner:Thank you so much for taking the time to provide us a review. We are thrilled you’ve been with us since 2022 and hope it will be many more years
Sue Allden was great: she put me in touch with Helen Quayle, whom I cannot praise highly enough. I needed help with understanding my UK employment pension (USS), and Helen Quayle did two things that really impressed me: first, she was immensely reassuring, and made it very clear that I did not need to worry; secondly, she went above and beyond in responding to my emails, making time for Zoom calls (I am in the US), and providing trustworthy help about the steps I should take. She was warm and friendly and professional. I trust her completely. She sought information from USS, which resulted in their providing me with that information. I could not have moved forward without Helen's help. When I return to the UK, I will get professional advice from her about managing my finances. She is far and away the best financial advisor I've had.
Response from the owner:Thanks so much for your review, Ruth. We hope that we can continue to help.
We were first time buyers and really didn’t know where to start! Sarah was amazing at helping us get the best deals and whenever we needed help or guidance she was able to help.
She was always available and very reliable. We were so impressed with Mather & Murray and would 100% recommend and use again!
She was always available and very reliable. We were so impressed with Mather & Murray and would 100% recommend and use again!
Response from the owner:Thanks so much for your kind review Hana. We will pass this on to Sarah and our support it, they will be thrilled with your feedback.
Sherril was helpful and understood our goal and helped us on our journey. Great service 👏
Response from the owner:Thanks for your review and feedback questionnaire Elaine. These really help other customers inform their decisions. We really appreciate it, and we are happy you got great service!
Steve was very helpful and helped alleviate my doubts and fears. Made the whole process of buying an annuity very clear and easy with easily understood and very clear options.
Response from the owner:Thanks for your review Steven. We are very pleased that you are happy with the service you received.
Sherril was really excellent , gave me some excellent advice and talked me through every step
Response from the owner:Thanks for your review Karen, that’s great feedback
I found Mather & Murray Financial through the Unbiased website. I had a pension that I needed help with and Stephen did! They are able to offer all types of financial advice and they are authorised by the FCA. Definitely would recommend.
Response from the owner:Thanks so much for your review Alistair. We really appreciate your insights for other customers.
The team at M&M were truly excellent, and I’d highly recommend their services. Special thanks to Sarah, who guided us through our mortgage application with great care and attention, and always responded promptly to our questions.
Response from the owner:Thanks for your review Sophie. Please get in touch when you need us in the future.
I used Mather & Murray Financial for my equity release.
Had a meeting with Steve and all went from there.
I full recamend them first class service from start
to finsh.
Many thanks to them all.
Dave.
Had a meeting with Steve and all went from there.
I full recamend them first class service from start
to finsh.
Many thanks to them all.
Dave.
Response from the owner:Thanks for your review Dave. We are really happy you received first class service 🙂
Great service for a recent remortgage. No problem to recommend them.
Response from the owner:Thanks for your review Stephen!! Hopefully we will be able to help, when needed, in the future.
Sherril was a lovely lady. Extremely knowledgeable & informative.
Nothing was ever too much trouble, she answered all of my questions/queries; I had a lot too! Sherril was helpful & kept me updated throughout the whole process. I, personally, would highly recommend Sherril, this company to anybody looking for any kind of financial guidance, including pensions.
THANK YOU.
Nothing was ever too much trouble, she answered all of my questions/queries; I had a lot too! Sherril was helpful & kept me updated throughout the whole process. I, personally, would highly recommend Sherril, this company to anybody looking for any kind of financial guidance, including pensions.
THANK YOU.
Response from the owner:Neil, thanks so much for your kind positive review. We really appreciate it and hope to continue working with you
I worked with Steven Archer on restructuring my retirement plans and have been thoroughly impressed with all aspects of the advice and communications I have received. from start to end or what is quite a complex area of expertise, Steven demonstrated skill (and patience) while he walked me through the process. Hats off to these guys, I am very happy I found them.
Response from the owner:Thanks for your review Colin. We hope that we continue to work together for many years
Sherril was a fabulous help resolving what to do with my many pensions from previous employers. also sorted out my life insurance and thankfully told me which I could safely get rid of at a massive saving. I am now covered correctly and for less money!
Response from the owner:Thanks for your review Angela, we are so pleased you were happy with what Sherril advised you.
Kate is great to deal with - always happy to help with questions & queries
Response from the owner:Thanks for your review Nick. We hope to continue working with you in the future.
The service that Helen provided was in-depth and very informative, I would recommend Mather & Murray to anyone that is looking for financial advice
Response from the owner:Thanks so much for your review and positive feedback Colin.
Great service. Helped greatly when there were delays from the transferring scheme.
Response from the owner:Thanks for your review, and your patience Marnie. Let us know if you need anything else
Very helpful pleasant and efficient, good advice and Information regarding my pension options and choices.
Response from the owner:Thanks for your review Tony
Mather & Murray have recently helped us to navigate both the purchase of our new home and the sale of our previous one. From the very first consultation with Sarah Searle, it was clear we were in excellent hands. Sarah was extremely thorough and in my opinion went above and beyond to not only find us the best mortgage rates but also guided us every step, explaining the different options and what was most suited to us and our own situation, making what would have been a stressful process feel seamless.
Sarah also, arranged our joint life insurance coverage to match our new Mortgage despite a history of cancer and not having been able to find life insurance in the past - we now have joint life insurance, with a young family this is hugely comforting. Sarah's empathy, professionalism, and dedication to our family’s well-being was deeply appreciated.
5* for personalised service, expertise and communication!
Sarah also, arranged our joint life insurance coverage to match our new Mortgage despite a history of cancer and not having been able to find life insurance in the past - we now have joint life insurance, with a young family this is hugely comforting. Sarah's empathy, professionalism, and dedication to our family’s well-being was deeply appreciated.
5* for personalised service, expertise and communication!
Response from the owner:Thanks so much for your review Laura. We are so pleased you are happy with the service, and we'll be in touch when it's time to look at a new rate
Very professional service given from initial appointment with Steve. Well satisfied with pension details, Always kept informed by Sue and would recommend to use Mather & Murray if you need any financial advice.
Response from the owner:Thanks for your review Malcolm, very pleased you're happy with Steve!
Having spent some time looking for a financial adviser who could deal with my various pensions I found Mather & Murray, who have been easy to deal with and assigned a local adviser who has been very helpful, efficient and happy to explain in simpler terms the options and outcomes available. The financial models and stress testing he provided gave me the confidence to retire in a somewhat changeable time. The transfers have been easy and I have had regular contact and updates. Thank you.
Response from the owner:Thanks for your review Keith. We are really pleased you found your adviser helpful, and hope to continue working with you.
Good company to deal with. Used them to help me remortgage and they made the entire process extremely easy. The advisor was very knowledgeable and was always available to deal with any questions.
Response from the owner:Thanks for your review. We will be in contact when your mortgage to due for renew.
Sherril at M & M has been a huge help to getting on top of things and planning for the future. Always able to explain options and thoughts for consideration really clearly and helping make navigating decisions super straightforward. I wish we'd started speaking with Sherril 10yrs ago. Would highly recommend Sherril and the team at M & M without hesitation. We don't plan to go anywhere else.
Response from the owner:Thanks for your review Monty. We are really pleased that Sherril was able to help and you were happy with her service.
Very patient, when the workload would have broken a lesser company. Really earned their fee, and we are a bit embarrassed that it isn't really commensurate with the diligent work that was done.
Response from the owner:Thanks Richard, we hope to continue working with you on everything you need.
From start to finish our advisor Jacob Leggett was excellent. His initial briefing and understanding of my requirements for my pension was assured and gave me confidence that I was dealing with an advisor that I felt comfortable with. Throughout, any question and queries were dealt with promptly as were all meetings on time. My pension and investment are up and running and I have been delighted with the service I have received. Many thanks Jacob.
Response from the owner:Thanks for this review Sandra- we hope that we continue working with you.
I found every one I spoke to in this firm very polite & helpful. They where all very understanding about my poor hearing, and went on at my pace. That is VERY important to folk of my age. Nice to be treated with understanding. Thank you everyone.
Response from the owner:Thanks for your review Pauline. We are so happy that you are pleased with the service you received.
Sarah at Mather and Murray provided a fantastic service! She was there every step of the way to support us and advise us I would
Highly recommend
Highly recommend
Response from the owner:Thanks for your review James. Hope you’ll be in touch next time you need something
I really recommend Mather & Murray as so pleased with the service received regarding Pension Transfer. The knowledge, expertise & patience shown by the Advisor Steve Archer was very reassuring, he provided full support & guidance every step of the way for the Transfer.
Response from the owner:Thanks so much for your review Kaela. We are very happy you are pleased with the advice.
Friendly and efficient service
Response from the owner:Thank you for your review Chris. We have very happy you’ve been pleased with the advice
I've just started using Mather & Murray and have found them both courteous and professional, both Sue and Steve have been great.
Response from the owner:Thanks for your review Les, we hope we can continue working together.
What a pleasure to work with a company who actually care. From the initial meeting i knew i had made the right choice using Mather and Murray. Sherril was great and took all of the hassle out of the mortgage process. I would highly recommend and would definitely use again. Thank you.
Response from the owner:Thank you for your kind review, Richard
Mather & Murray Financial helped me with my first mortgage, thought out the process they went out of their way to ensure everything went smoothly. My mortgage broker Sherril Moore contacted me after work hours to help arrange my mortgage offer and would routinely update me when there was a change to interest rates to ensure I had the best mortgage offer I could. I would highly recommend using Mather & Murray Financial for arranging a mortgage.
Response from the owner:Thanks for your review Isaac. We're really pleased you are happy with the service and advice you received from Sherril.
Kate was very helpful in getting my pension sorted out for me. It's a great relief to finally having it all sorted and I couldn't have done it without Kate!
Response from the owner:Thanks for your review Joel. We're really pleased you are happy with the service and advice you received from Kate.